Terms of Service
Last updated: 15 August 2026. Document under review by Spanish legal counsel.
1. Seller
PAIQ RAAS, S.L., tax ID (NIF) B27677392, C/ Poeta Francisco Coronado y Delicado nº 6, 3A, 29011 Málaga, email hello@paiq.io.
2. What we sell
- Single report, 7€: an unlock code with 5 uses, valid for 30 days, which unlocks the full report (fixes, affected laws and HTML export).
- Agency plan, 49€/month: a monthly subscription with a 300-use code per cycle, valid for 31 days from issue, renewed automatically until cancelled.
The Agency plan includes a commercial licence: the subscriber may generate reports using its own active unlock code and deliver them to its clients for a fee, in its own name. This licence does not permit reselling, sublicensing or granting access to the Service itself, nor offering it under another brand. The subscriber is responsible to its own clients for the services it provides to them, including any complementary manual evaluation. The references to axe-core and Deque Systems, Inc. contained in the report must be retained.
Prices shown at checkout include the applicable taxes indicated by Stripe.
3. Purchase and delivery
Payment is processed by Stripe. After confirmation, the unlock code is generated and sent automatically to the email provided at checkout, normally within seconds. If it does not arrive (please also check spam), write to hello@paiq.io and we will deliver the code manually.
4. Right of withdrawal
The Service is digital content supplied immediately. By completing the purchase you consent to immediate performance and acknowledge that, once the code is delivered, you lose the right of withdrawal (art. 103.m of Spanish Royal Legislative Decree 1/2007). This does not affect the legal guarantee: if the code does not work, we fix it or refund you.
5. Cancelling the subscription
The Agency plan can be cancelled at any time, taking effect at the end of the monthly period already paid. There is no pro-rata refund of the current period, unless we discontinue the Service, in which case we refund the proportional part.
6. Service limitations
The report is an automated technical audit: it covers only part of the accessibility criteria, must be complemented with manual evaluation and does not constitute legal advice or a compliance certification. The seller's total liability is limited to the amount paid by the customer in the 12 months preceding the event giving rise to it. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for wilful misconduct or gross negligence and mandatory consumer protection rules.
7. Support and complaints
Support and complaints: hello@paiq.io. EU consumers may also use the European Commission's online dispute resolution platform (ec.europa.eu/consumers/odr).
8. Applicable law
These terms are governed by Spanish law, without prejudice to mandatory consumer protection rules of the buyer's country of residence.